We advocate a results-oriented approach to community. Such an approach requires measurable structures and processes, starting with the way we define community.

    A community depends on the relationships among the people who constitute its members. These relationships can be neutral, negative or positive. They can be practically non-existent, close or distant. They can take on many forms including biology, work and play. They determine the degree of community that exists among a group of people.

    A community is stronger when positive interactions outweigh negative interactions to a significant extent. We have heard that there is research suggesting that a strong positive relationship requires a ratio of 7:1 positive versus negative interactions. This same ratio should apply to communities as a whole.

    An interaction is positive when all parties benefit; it is negative when someone is harmed. [Note that conflict can be positive or negative.]

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